The global IT Service Management related bodies, such as itSMF and the SFIA Council, recognises the need for quality and standards in the provision of IT Services underpinning IT Service Management and the quality and skills of staff employed in this profession. This course addresses the need to understand the responsibilities, components and opportunities for IT Service Management, in an area of expanding job opportunities due to skill shortages in the modern world of business in a global service economy.​
  • Degree Masters
  • Study Type Full-time
  • Study Length 12 months
  • Start Date Feb, Sep
  • Tuition Fees 11,700 GBP
Modules (6)
  • Implementing Service Management
  • Information Systems Development
  • Project and Change Management
  • Quality and IT Service Provision
  • Strategic information Systems and Quality Management
  • Knowledge, Asset, Access and Event Management
Entry requirements
  • IELTS : 6.5
  • PTE Academic : 61
  • TOEFL : 88
  • Other : Candidates will normally hold a recognised first or second class honours degree (or equivalent), or a postgraduate qualification for which a degree or HND qualification was a necessary entry requirement. Applicants with relevant work experience in the IT field and related professional qualifications for example ITIL®, will be considered on an individual basis.

    English language requireme​nts
    ​All international students applying for a course at the University of Northampton must meet the minimum English language requirements, however, if you do not meet these requirements we offer pre-sessional academic English language courses and an international foundation programme. Though these may differ for each course, the standards are
    minimum of IELTS 6.5 (or equivalent) for postgraduate study​
  • Degree Masters
  • Study Type Full-time
  • Study Length 12 months
  • Start Date Feb, Sep
  • Tuition Fees 11,700 GBP
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